Otter
Meeting notetaker that transcribes calls, writes summaries and pulls out action items.
How the 6.0 was reached
- Quality of output4/10
Independent reviews report unreliable speaker identification and accuracy falling to 60-70% with noise or cross-talk. tldv.io
- Ease of use9/10
Free start with no credit card; desktop, mobile and Chrome extension apps available. otter.ai
- Pricing value6/10
Free tier of 300 minutes/month, Pro $8.33/user/month, Business $19/user/month; users report billing and cancellation problems. otter.ai
- API and integration quality7/10
Integrates with Zoom, Teams, Meet, Slack, Salesforce, HubSpot and Zapier, and offers an MCP server; no public API was found. otter.ai
- Solves the problem it claims to solve4/10
Transcription works, but independent reviewers say it rarely captured real action items, and users report billing problems. anarlog.so
6.0/10 is the mean of the 5 criteria that apply. Scored on the five-criteria rubric v1, 29 September 2026. How scoring works
Pricing
- 300 transcription minutes/month
- 3 lifetime audio/video imports
- Zoom, Teams and Meet integration
- Billed annually, saves 51%
- Team-oriented plan
Key Features
- Live transcription in multiple languages
- Automatic speaker identification
- Summaries with decisions and action items
- Integrations with Zoom, Teams, Meet, Slack, Salesforce, HubSpot and Zapier
- Desktop, mobile and Chrome extension apps, plus an MCP server
Pros & Cons
Pros
- Free start with no credit card
- Apps on Mac, Windows, iOS, Android and Chrome
- Broad meeting and CRM integrations
- Low entry price for paid plans
Cons
- Independent reviews report unreliable speaker identification
- Accuracy reportedly falls to 60-70% with noise or cross-talk
- Reviewers say it rarely captured real action items
- Users report billing and cancellation problems, and no public API was found
Otter is easy to start and cheap, so it fits casual meeting notes where a rough transcript is enough. Given the reported accuracy and billing complaints, teams that need dependable speaker labels or action items should look elsewhere or verify carefully before paying.
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Competitors to Otter
Other tools in the productivity category worth comparing.
Otter.ai
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Wispr Flow
6.6/10AI-powered dictation app that writes in your personal style, 3x faster than typing.
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