coding

Arize Phoenix

Open-source and managed observability for AI agents, covering tracing, evals, datasets and experiments.

How the 7.2 was reached

  1. Quality of output7/10

    11,654 GitHub stars, active pushes, 1,170 forks; vendor claims of 5M monthly downloads; 1,039 open issues and unclear licence temper it. github.com

  2. Ease of use7/10

    Free AX plan needs no credit card; open-source option available; only thin evidence on docs or onboarding. arize.com

  3. Pricing value8/10

    Free tier with 25k spans/month, Pro at $50/month, startup pricing; open-source self-host option exists. arize.com

  4. API and integration quality8/10

    OpenTelemetry instrumentation, many agent framework integrations, and a remote MCP server for Claude Code and Cursor. github.com

  5. Solves the problem it claims to solve6/10

    Tracing, evals, datasets and experiments are listed and adoption is solid, but no independent proof of delivery beyond GitHub adoption. github.com

7.2/10 is the mean of the 5 criteria that apply. Scored on the five-criteria rubric v1, 29 September 2026. How scoring works

Pricing

AX Free
$0/month
  • 10 issues/month
  • 25k trace spans/month
  • 1 GB ingestion
  • 15 days retention
AX Pro
$50/month
  • 25 issues/month
  • 50k trace spans/month
  • 10 GB ingestion
  • 30 days retention
Startup
Startup pricing available
    AX Enterprise
    Custom

      Key Features

      • Tracing and evaluation of agent runs
      • Datasets, experiments, playground and prompt management
      • OpenTelemetry-based instrumentation
      • Integrations with OpenAI Agents SDK, Claude Agent SDK, LangGraph, CrewAI, LlamaIndex and DSPy
      • Remote MCP server for Claude Code and Cursor

      Pros & Cons

      Pros

      • Free tier needs no credit card, and an open-source self-host option exists
      • 11,654 GitHub stars and 1,170 forks show real adoption
      • OpenTelemetry base and many framework integrations
      • MCP server lets coding tools query traces and experiments

      Cons

      • 1,039 open issues on GitHub
      • Licence is unclear
      • Little evidence on docs and onboarding quality
      • No independent proof of results beyond adoption; volume claims are the vendor's
      Verdict

      Arize Phoenix suits teams building agents who want tracing and evals with a free or self-hosted start. Check the licence before adopting the open-source code. Teams that need hard evidence of onboarding quality may want to trial it first.

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