Fathom
AI meeting recorder that produces transcripts, summaries and action items, with a free plan and a bot-free option in beta.
How the 7.8 was reached
- Quality of output7/10
Capterra 5.0/5 from 803+ reviews; vendor accuracy claims only otherwise, and an independent test scored it 60/100 on transcription. capterra.com
- Ease of use9/10
Free plan with unlimited recordings and instant summaries; bot-free option in beta; no sales call needed. fathom.ai
- Pricing value9/10
Free forever plan; Team $15 and Business $25 per user per month, annual billing. fathom.ai
- API and integration quality8/10
Public API and MCP, plus native Asana, HubSpot, Salesforce, ChatGPT, Claude and Zapier integrations. fathom.ai
- Solves the problem it claims to solve6/10
Delivers summaries, transcripts and action items, but an independent test scored it 60/100 transcription and 68 summary, well below a rival. tldv.io
7.8/10 is the mean of the 5 criteria that apply. Scored on the five-criteria rubric v1, 29 September 2026. How scoring works
Pricing
- Unlimited recordings
- Instant call summaries
- LLM integrations
- AI action items
- Conversational meeting assistant
- Highlight playlists
- Comments, folders and keyword alerts
- CRM field sync
- Deal View
- Coaching metrics and AI scorecards
- Custom summaries
- SSO and SCIM
- Custom data retention
- Dedicated success manager
Key Features
- Searchable transcripts and instant summaries
- AI action items
- Public API and MCP
- Native Asana, HubSpot, Salesforce, ChatGPT, Claude and Zapier integrations
- Bot or bot-free capture
Pros & Cons
Pros
- Free plan with unlimited recordings
- Capterra 5.0/5 from 803+ reviews
- Public API and MCP available
- Paid tiers start at $15 per user a month
Cons
- An independent test scored it 60/100 on transcription and 68 on summaries, below a rival
- Bot-free capture is still in beta
- Team and Business plans need two users minimum
- CRM sync sits in the pricier Business tier
Fathom is an easy, low-cost choice for individuals and small teams who want meeting notes without a sales call. Buyers who put transcription accuracy first should check the independent scores against alternatives.
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Fathom Comparisons
Head-to-head comparisons featuring Fathom.
Competitors to Fathom
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Otter.ai
6.8/10AI meeting agent that transcribes conversations, extracts action items, and syncs notes to your CRM.
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6.8/10On-device macOS meeting notetaker with 98% accurate speaker ID — no bots, no cloud audio.
Fireflies
7.6/10Meeting recorder that transcribes calls, writes summaries and lets you search past conversations.
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