Fireflies
Meeting recorder that transcribes calls, writes summaries and lets you search past conversations.
How the 7.6 was reached
- Quality of output7/10
G2 4.7/5 (749 reviews) and Capterra 4.9/5 (735); users report speaker labeling errors with overlapping speech. g2.com
- Ease of use9/10
Free forever plan; works with Zoom, Meet, Teams, Chrome extension, and mobile and desktop apps. fireflies.ai
- Pricing value8/10
Free plan with unlimited transcription; Pro $10 and Business $19 per seat, annual, in line with or below rivals. fireflies.ai
- API and integration quality7/10
API for uploads, transcripts, keywords and user management, plus dialer integrations; few other integrations listed. fireflies.ai
- Solves the problem it claims to solve7/10
Users praise transcription and instant notes on G2, but summaries are inconsistent for informal talks and speaker labels fail. g2.com
7.6/10 is the mean of the 5 criteria that apply. Scored on the five-criteria rubric v1, 29 September 2026. How scoring works
Pricing
- Unlimited transcription
- Limited AI summaries
- 400 mins storage per team
- Unlimited AI summaries
- 8,000 mins storage per seat
- Video recording
- Unlimited storage
- Conversation intelligence
- Team analytics
- SSO and SCIM
- HIPAA compliance
- Audit logs
- Dedicated account manager
Key Features
- Transcription in 100+ languages with auto-detection
- Speaker recognition for meetings and audio files
- AskFred assistant for questions across meetings
- Works with Zoom, Google Meet and Teams, plus Chrome extension and mobile and desktop apps
- API for uploads, transcripts, keywords and user management
Pros & Cons
Pros
- Free plan with unlimited transcription
- Paid tiers are priced low per seat
- Wide meeting app support
- G2 4.7/5 and Capterra 4.9/5 per the tool data
Cons
- Users report speaker labeling errors with overlapping speech
- Summaries are inconsistent for informal conversations
- Few integrations beyond dialers like Aircall and RingCentral
- Free plan storage is only 400 mins per team
Fireflies is a good fit for teams that want cheap, easy meeting notes across the common call apps. Groups that rely on clean speaker labels in busy discussions should check output before committing. A solid 7.6 rating.
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